Shipping & Returns

What shipping method does OMGCBD offer?

OMGCBD offers shipping via United States Postal Service and UPS. All orders over $59.95 will ship for free (not including taxes). All other orders that are below $59.95 will be charged $4.95 for shipping.

When will my order ship?

All orders will ship the same day on weekdays if they are received approximately before 2 PM EST. We do not ship on major holidays, so all pending orders will ship the next business day.

When will I receive my order?

Most orders are delivered within 2 to 3 business days.

Does OMGCBD ship to PO Boxes?

Yes, OMGCBD can ship to PO Boxes.

Can I cancel my order?

Yes, an order can be canceled at anytime. To cancel an order, please email us your request. If we receive your cancel request before your order has shipped, then any shipping charge, plus your full payment, can be refunded immediately. If your cancel request is received after your order has shipped, than the item must be returned to us before any refund is initated back to your account, and any shipping charge can not be refunded.

 Can I change my shipping address?

Yes, your shipping address can be changed by emailing us the new shipping address. Your shipping address can only be changed if your order has not shipping out. Our same day shipping cut-off time is M-F, 2 PM EST.

Does OMGCBD ship to all 50 states?

Yes, OMGCBD ships to all 50 states.

 

Can OMGCBD ship outside the United States?

No, OMGCBD currently does not ship outside the United States.

I didn't receive my order, now what do I do?

If you order was not received, please contact us and we will initate an investigation. We strive for a high level of customer satisfaction and every order is guaranteed!

 

RETURNS

Does OMGCBD accept returns?

Yes, OMGCBD offers a 30-day money back guarantee if you are unhappy with your order. Email us to initiate a return.

 Can I return my order for a refund or exchange?

Yes, returns and exchanges are accepted within 30 days of purchase date.

How do I start the return process?

Email us at support@omgcbx.com to start the return process

 

How long does it take to receive a refund?

 It can take up to 1 to 3 days to process and send refund back to your account.

How will I get issued my refund?

 Refunds will be issued via the original payment method.